Terms of Service
Last updated: 11 October 2026
1. Introduction
These Terms of Service (“Terms”) govern your use of Orbina (orbina.co.uk and the Orbina app), operated by Cartwheel Penny Associates Ltd. By creating an account or using Orbina, you agree to these Terms. If you do not agree, you must not use Orbina.
2. Eligibility
You must be at least 18 years old and a business professional to use Orbina. By creating an account, you confirm that the information you provide is accurate and that you have the legal capacity to enter into these Terms.
3. Your Account
- You are responsible for keeping your sign-in details confidential. If you sign in with LinkedIn, Google or Microsoft, you are responsible for keeping that account secure.
- You must tell us straight away about any unauthorised use of your account at info@orbina.co.uk.
- You may not create more than one account or share your account with others.
- You are responsible for all activity that takes place under your account.
4. The Orbina Network
- When you join Orbina you become part of the Orbina network, either as a member who holds a seat in a group, or as a follower who is connected to the member who introduced you or to a group you follow.
- Being part of the network means other people in it can find you in the directory, ask to be introduced to you and invite you to events, as described in our Privacy Notice.
- We will keep you up to date with events and activity in your network, in the app and by email.
5. Acceptable Use
You agree not to:
- Post false, misleading or fraudulent information about yourself or your business.
- Harass, abuse or harm other people on Orbina.
- Send unsolicited marketing messages (spam) to other people on Orbina, or add their details to a mailing list.
- Attempt to gain unauthorised access to other accounts or systems.
- Use Orbina for any unlawful purpose.
- Scrape, crawl or systematically extract data from Orbina.
- Impersonate any person or organisation.
6. Introductions
- An introduction made through Orbina is one person recognising what another person does and passing them on for a first conversation. It is nothing more than that.
- Nobody is under any obligation to meet, to do business or to buy anything as a result of an introduction.
- Orbina is not a party to any introduction. We do not vet, recommend or endorse any person on Orbina, or their products or services.
- Orbina does not charge, pay or handle any fee or commission for an introduction. Anything people agree between themselves afterwards is a matter for them alone.
- What you do with an introduction is your own responsibility: whether to take it further, the checks you carry out, and anything you go on to agree or advise. It is not the responsibility of Orbina or of the person who introduced you.
- Before you introduce someone, you must have their agreement to pass on their details.
- If you work in a regulated profession, your own professional and regulatory rules on referrals and introductions continue to apply to you.
7. Your Content
You keep ownership of anything you post on Orbina, such as your profile, directory listings, updates and files. By posting it, you give Orbina a non-exclusive, royalty-free licence to use, display and distribute it within Orbina for the purpose of providing the service.
You are responsible for making sure your content does not infringe anyone else’s rights or break any law.
8. Groups and Membership
Some parts of Orbina are open only to the members of a group. A group’s leader may set standards of conduct for the group, which you agree to respect. A leader or Orbina may remove a member from a group, for example for breaching these Terms or the group’s standards. A member who is removed from a group continues as a follower unless they delete their account.
9. Protecting Orbina
- The Orbina name, logo, design, wording and software, and the directory as a database, belong to Cartwheel Penny Associates Ltd and are protected by intellectual property law.
- You may not copy, reproduce, modify, distribute, scrape or reverse engineer any part of Orbina without our prior written consent.
- You may not use your access to Orbina to build, or to help anyone else build, a competing service.
- Other people’s details are available to you for introductions within Orbina only. You may not harvest them or use them for any other purpose.
10. Disclaimer of Warranties
Orbina is provided “as is” and “as available”, without warranties of any kind, express or implied. We do not warrant that Orbina will be uninterrupted, error-free or free from viruses. We do not endorse or verify any information posted by the people who use it.
11. Limitation of Liability
To the fullest extent permitted by UK law, Cartwheel Penny Associates Ltd shall not be liable for any indirect, incidental, consequential or special loss arising from your use of Orbina, including anything arising from an introduction or from your dealings with another person you met through Orbina. Our total liability to you shall not exceed £100 in any 12-month period. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded or limited by law.
12. Ending Your Membership
You can delete your account at any time from Settings, or by following the steps at orbina.co.uk/delete-account. We may suspend or close your account if you breach these Terms, with or without notice. When your account is closed, your right to use Orbina ends immediately.
13. Governing Law
These Terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update these Terms from time to time. We will tell you about material changes in the app or by email. Continuing to use Orbina after a change takes effect means you accept the revised Terms.
15. Contact
Cartwheel Penny Associates Ltd
Email: info@orbina.co.uk